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Our Commitment to Accessibility

New Teachers NOLA is committed to making our website’s content accessible and user friendly to everyone. If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our Customer Service team at [email protected] with “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

How accessible this website is

We know parts of this website aren’t fully accessible, for example:

  • some pages have poor colour contrast
  • some labels and error messages aren’t clear what they relate to
  • some buttons aren’t correctly identified
  • some pages and forms don’t work well when zoomed in
  • some pages and forms can’t be accessed or navigated with a keyboard
  • some links don’t have useful text or you can only tell they’re links because of what colour they are
  • navigation isn’t consistent

Non-accessible content

The content listed in this section is non-accessible for the following reasons.

Non-compliance with the accessibility regulations


We fail guideline ‘1.4 Distinguishable’ of the WCAG 2.1 AA standard because:

  • this website doesn’t meet the contrast requirement of 3:1 against a white background for interactive elements or form controls
  • some pages use colour to show what they mean

We’re redesigning our website and will start to use these designs in early 2021.

We’ll remove the social sharing toolbar.


We fail guidelines ‘1.3 Adaptable’, ‘2.1 Keyboard accessible’, ‘2.4 Navigable’ and ‘3.3 Input assistance’ of the WCAG 2.1 AA standards because:

  • many of the forms can’t be used with just a keyboard or keyboard interface
  • some form fields are missing labels which can make it difficult to tell which field to complete
  • dynamic content isn’t properly marked up so assistive technology users won’t know the content has changed
  • error messages don’t tell people using assistive technology if there’s an error

In 2021, we’ll start to review how all forms and interactive elements are implemented.

We’re redesigning our website and will start to use these designs in early 2021.


We fail guideline ‘4.1 Compatible’ of the WCAG 2.1 AA standards because some HTML and ARIA markup includes invalid attributes.

We’re migrating to a new Content Management System which will address this issue.


We fail guideline ‘1.4 Distinguishable’ of the WCAG 2.1 AA standards because:

  • items within the navigation menu can’t be closed with the ‘Esc’ key.
  • the navigation bar text reflows when zooming in on text on old pages, but the blue bar doesn’t get bigger and makes the text unreadable

We’ll use new navigation by early 2021.

Keyboard access

We fail guidelines ‘2.1 Keyboard accessible’ and ‘2.4 Navigable’ of the WCAG 2.1 AA standards because:

  • several of the tools can’t be accessed or navigated with the keyboard
  • the side navigation on some pages isn’t in a logical order and won’t let you select a link using a keyboard
  • some pages have buttons with incorrect markup that affects how they work with assistive technology

We’ll make the navigation and buttons accessible by early 2021.